Seasonal Greetings and Service Desk Support!
Monday, 10 December 2018
The Incom-CNS offices will be closing for the festive holidays as of Friday 21st December at 5pm. To confirm, our offices will therefore be closed on the following days:
- Monday 24th December
- Tuesday 25th December
- Wednesday 26th December
- Tuesday 1st January
Out-of-hours support will be in place as normal for customers who have out-of-hours support contracts, meaning you will be able to raise any urgent faults in the usual manner, via the Service Desk number -
0161 788 4400.
To continue to offer support to all our customers over the festive period, we will also be operating a skeleton staff during normal business hours, on the following days:
- Thursday 27th December
- Friday 28th December
- Monday 31st December
Our staffing levels and opening hours will return to normal on Wednesday 2nd January 2019.
Festive Holiday Message - Programming Service
Don’t leave it too late to organise yours! Our team will be happy to book in a date and time to help you set up the greeting on your telephone system for over the festive period. Please contact our Service Desk on
0161 788 4400 with any requests by
Friday 14th December at 5pm.
Could you win more business with a bespoke audio message?
20% of callers who hear a bespoke audio message on hold will make a purchasing decision based on information they have heard.
Let our experienced team help you design an
Audio Messaging Solution that suits your business, sector and objectives, delivering an impressive impact every time, reducing caller abandonment and increasing profitability.
Learn more about our Audio Messaging Solutions here.